Shipping policy

Shipping Policy

Last updated: May 2026

At Bauthne, we are committed to delivering your order safely, quickly, and with clear tracking updates. Please review our shipping policy below before placing your order.

1. Worldwide Shipping

We ship worldwide. Customers from Europe, the United Kingdom, the United States, and other international destinations can place orders through our online store.

2. Free Shipping

We offer free shipping on all orders. There are no additional shipping fees at checkout unless otherwise stated on the product page or during checkout.

3. Order Processing Time

All orders are processed within 1–4 business days after payment confirmation.

Please note that orders are not processed or shipped on weekends or public holidays. During high-demand periods, processing may take the full 4 business days.

4. Estimated Delivery Times

Estimated delivery times depend on your location:

Shipping Destination Estimated Delivery Time
Europe 4–8 business days
United Kingdom 4–6 business days
United States 4–5 business days
Other International Destinations Delivery time may vary depending on destination and local carrier service

Important: Estimated delivery time begins after your order has been processed and shipped, not immediately after the order is placed.

5. Order Confirmation

After placing your order, you will receive a confirmation email thanking you for your purchase. This email confirms that we have received your order successfully.

6. Shipping Label and Tracking

After your order is confirmed, our team will prepare your package and create a shipping label. Once the label is created and the package is handed to the shipping carrier, you will receive your tracking information by email.

Tracking is available after purchase and will allow you to follow your package during transit.

7. Tracking Updates

Please allow some time for tracking information to update after you receive your tracking number. In some cases, tracking may take 24–72 hours to show movement after the label has been created.

8. Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order. Bauthne is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible after placing your order.

9. Shipping Delays

While we do our best to deliver orders within the estimated timeframes, delays may occasionally occur due to customs processing, courier delays, public holidays, high order volume, weather conditions, or other circumstances outside our control.

If your order is delayed, please contact our customer support team and we will help you check the status of your shipment.

10. Lost or Missing Packages

If your tracking information shows that your order was delivered but you did not receive it, please check your mailbox, front door, building reception, neighbors, or local delivery office first.

If you still cannot locate your package, contact us so we can assist you with the next steps.

11. Contact Us

If you have any questions about shipping, delivery, or tracking, please contact our customer support team through our contact page or support email.

Bauthne
Customer Support Team