Terms of Service

Last updated: May 2026

Welcome to Bauthne. These Terms of Service govern your use of our website and your purchase of products from our online store. By visiting our website or placing an order, you agree to be bound by these Terms.

1. Store Information

Bauthne is an online store offering pet grooming and pet hair removal products, including reusable grooming and cleaning gloves designed for cats, dogs, and home surfaces.

2. Use of Our Website

By using our website, you agree to use it only for lawful purposes. You must not use our website in any way that may damage, disable, or interfere with the normal operation of the store.

3. Product Information

We do our best to display product descriptions, images, pricing, and availability as accurately as possible. However, slight differences in color, size, packaging, or appearance may occur due to screen settings, product updates, or supplier variations.

Our products are intended for general pet grooming and household cleaning use. Results may vary depending on fur type, fabric type, surface condition, and usage.

4. Pricing and Payment

All prices are displayed on our website in the currency shown at checkout. We reserve the right to update prices, discounts, and promotions at any time without prior notice.

We accept secure payment methods available at checkout, including major credit cards, debit cards, Klarna, and other supported payment options. All payments are processed securely through encrypted payment systems.

5. Orders

After placing an order, you will receive an order confirmation email. This confirms that we have received your order, but it does not guarantee acceptance if there is an issue with payment, stock availability, shipping information, or suspected fraudulent activity.

We reserve the right to cancel or refuse any order if necessary. If your order is cancelled after payment has been made, you will receive a refund to your original payment method.

6. Shipping

We offer worldwide shipping. Shipping times may vary depending on your country, location, and local delivery conditions.

Orders are usually processed within 1–3 business days. Estimated delivery time is typically 3–8 business days, depending on the destination.

Shipping details, tracking information, and delivery updates will be provided when available. Bauthne is not responsible for delays caused by customs, incorrect addresses, courier issues, public holidays, or events outside our control.

7. Returns and Refunds

We offer a 30-day free return policy. If you are not satisfied with your purchase, you may contact us within 30 days of receiving your order to request a return.

Returns are free. We do not charge return fees or restocking fees.

Refunds are issued to the original payment method after the return has been received and inspected. Refund processing times may vary depending on your bank or payment provider.

8. Product Warranty

Bauthne products come with a 2-year product warranty. This warranty covers manufacturing defects under normal use.

The warranty does not cover damage caused by misuse, improper cleaning, accidental damage, normal wear and tear, or unauthorized modifications.

9. Customer Responsibilities

You are responsible for providing accurate shipping, billing, and contact information. We are not responsible for lost or delayed orders caused by incorrect or incomplete customer information.

You agree not to make false claims, abuse promotions, or use our website for fraudulent activity.

10. Intellectual Property

All content on our website, including text, images, graphics, logos, product names, designs, and branding, is owned by or licensed to Bauthne. You may not copy, reproduce, distribute, or use our content without written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Bauthne is not liable for indirect, incidental, or consequential damages resulting from the use of our website or products.

Our total liability for any claim related to your purchase shall not exceed the amount paid for the product.

12. Third-Party Services

Our store may use third-party services such as payment processors, shipping carriers, analytics tools, and ecommerce platforms. These third parties may have their own terms and privacy policies.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with the updated date.

Your continued use of our website after changes are posted means you accept the updated Terms.

14. Contact Information

If you have any questions about these Terms of Service, your order, returns, or warranty, please contact us through our store contact page or customer support email.

Bauthne

Customer Support Team